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Key Ecommerce trends (Q1 2013): Social commerce, email & tablet growth

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Each quarter the team at Monetate analyze a random sample of over 500 million online shopping experiences. This is then complied into their Quarterly report, if you don’t subscribe already find out more here.

Below are 5 key insights from the report:

  1. Pinterest & Twitter are the main growth areas to focus efforts on for e-commerce retailers. Both saw increases in website traffic generation in Q1 2013 verses the busy festive Q4 2012 period.
  2. Pinterest generates the highest average order value from all social media sources ($80.54). Time to dust off that Pinterest strategy? 
  3. E-mail marketing is still delivering for large numbers of retailers, but isn’t given the focus it requires because it’s not as current as social media. Take a look at the revenue generated from this channel and re-focus your efforts in this area. 
  4. Traffic from desktops & laptops has shrunk from 89% to 79% in the last 12 months. Tablets and Smartphones have split the gain between them with tablets at 11% and smartphones tracking at 10% of traffic.
  5. Web traffic from Android tablets has nearly doubled over the last 12 months, but only still represents 8% of tablet traffic. iPads still dominate with 89% of tablet traffic.

For the full details download a copy of the full E-Commerce Quarterly Report on Monetate’s website.


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